- Color selection
Custom color options available on all upholstery items. Any color you want!

- Customizing a product
We manufacture our products, and can customize most stools, chairs, and some lamps.

- Product selection
How to choose the right medical equipment? Call a representative today, who will assist you in ensuring you get the right equipment to meet your needs.


- Tracking an order
Email or contact our office directly for a tracking number on your order, and for order updates. We aim for extremely fast turnaround times, and you can expect an order to be completed in 4-5 business days, sometimes even faster!

- Placing an order
You can 1) start the Purchase Order process online, by adding products into the Quote Basket, 2) by emailing us a list of your requested items, 3) faxing your Purchase Order directly into our office, or 4) calling us directly (most recommended option on any large quantity and/or special pricing orders.) We will respond as quickly as possible within the same business day, (when requests are submitted with enough time during our open business hours).

- After placing an order
What happens next? After submitting a Quote Basket request, you can expect a phone call with a Price Quote and/or we will generate a faxed copy of a Purchase Order and fax it back to you for your signature.


- Payment methods
We accept lines of credit, all major credit cards (Visa, Mastercard, Discover, AmEx) , personal checks, bank checks, and wire transfers.

- Establishing a line of credit
We ask that you fill out a credit application, to establish a line of credit. As part of your credit application, we will ask for bank information and three credit references.

Shipping (freight) info

- Shipping charges
Standard shipments are calculated and sent via UPS, and the customer pays the freight cost. We wiill send you an approximate shipping cost upfront before you sign off on the Purchase Order. Note: For larger shipments, we always check pricing with multiple shipping vendors, to find you the lower cost

- Expected shipping time (in the US)
Use this guide roughly to get a sense of how long your expected shipping time will be:
Northeast: within a day
Mid-country: 3 days
West Coast: 5 days

- Tracking your shipment
You can easily track your order shipment once it has been sent out. Just call or email us for your order tracking code.


We encourage you to contact us regarding our discounts directly. We offer special pricing on all large quantity orders.

Contact us

Email or call us for quick assistance.